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FAQs
Take a look at our most frequently asked questions below.
If you still cant find the answer you are looking for, fill out the contact form and we will get to you as soon as we can.
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Where are you located?We operate as a popup. So while production takes place in Detroit, we could be anywhere in the state at any given time selling treats. Not able to make it to a popup? No worries. Check out our store locator to pick up treats at your leisure.
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How can we find your next event?If you are reading this, you're in the right direction! As long as you are following us on social media or subscribed to our mailing list, you will receive our event schedule on a monthly basis.
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Are the pup cups soft serve or hard packed?The doggy ice cream treats are hard packed. This preserves the ingredients as long as possible as there are no added chemicals or stabilizers. You can serve right away, but we recommend to let it sit for 10-15 minutes to soften, first.
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Do you ship?We currently do not ship direct to customers. However, if you are a retailer and interested in offering our products in your store, please reach out via email to get the conversation started info@sweetpawscreamery.com.
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Are your products safe enough for humans to eat?Absolutely! All treats are made with human-grade ingredients that are probably already in your morning smoothie or acai bowl. They don't contain dairy, gluten, or processed sugars.
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Can I place an order online?Yes! But, you must be a member of the Creamery Crew and in the state of Michigan. To join the Creamery Crew simply join our mailing list using the form located at the bottom of this (and every other) page of the site.
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Can I book the ice cream cart for an event?Yes! If dogs will be there, we will come. The cart can be rented for an hourly fee and minimum purchase of pup cups for photoshoots, birthdays and many other special events. Reach out to schedule - info@sweetpawscreamery.com
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Will you canvas neighborhoods like the normal ice cream truck?No. We will be places where people are hanging out with their dogs away from home (e.g. dog parks, festivals, breweries and events).
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Do you deliver?At home delivery is available for orders made online, however, online ordering is exclusively reserved for our email subscribers. In other words, you have to be a member of the Creamery Crew to access these perks. Please note: You will save around .25 cent a cup if you pick up from a store and a few more cent on top of that by attending and purchasing from an event.
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